Thank you for visiting DR's Secret website. When you visit this website, you accept the terms and conditions of use set forth herewith. Please read them carefully. If you are under 18 years old, you may only use the site with the involvement of your parent/guardian and BWL assumes that all transactions and interactions are done with the consent of your parent/guardian.
Intellectual Property Rights
All contents on DR's Secret website, including but not limited to text, graphics, images, audio, video, logos, trademarks and other downloadable digital items are the properties of BWL or their content providers. They are protected by Singapore and international copyright laws. No part or parts may be reproduced, displayed, republished, modified or transmitted in any manner or by any means or stored in an information retrieval system without prior written permission from BWL.
Access and Content Use
You are granted limited rights to access and use the services on DR's Secret website for personal use. Unless otherwise expressed in written consent from BWL, the content use of the website is subject to the following terms:
- You may not download and/or modify the content on the website other than for personal viewing.
- You may not reproduce or copy the website or any of the material contained in it.
- You are granted non-exclusive and revocable rights to create hyperlinks to this website, provided it does not represent BWL, nor does it present BWL and its products and services as false, misleading, misrepresenting and offensive.
- You may not make available any content of this website by automated and/or manual means; in electronic and/or printed forms to another entities or persons.
- You may not attempt to hack into, disrupt, disable or interfere with the services on this website.
Your DR's Secret Account
As a member, an account is set up for you. You are responsible for maintaining the confidentiality, accuracy and use of the account and password. BWL reserves the right to deny access to your account without prior notice given to you. For your privacy and confidentiality of your information kept with us, please read our PERSONAL DATA PROTECTION POLICY.
Product and Packaging
From time to time BWL may modify and improve its product and/or its packaging. When making purchases from DR's Secret website, you agree that the actual product you receive may have slight variance from its corresponding picture and/or specification presented on the website. BWL is not in any obligation to supply product in the exact accordance to its corresponding picture and/or specification.
Pricing
- BWL strives to ensure that product prices and product details advertised on DR's Secret website are correct and up-to-date. BWL reserves the right to vary the product prices and other product details without prior notice.
- The prices on DR's Secret website are for internet online purchases only. It may from time to time differ from those charged at BWL outlets.
- BWL shall not be liable for any inconvenience in the event that your order is not fulfilled for any reasons.
Shipping
When making purchases from DR's Secret website, shipping charges may apply. It is calculated based on the total weight of your ordered products, your shipping destination country and the selected shipping method. Weight of the products used may be actual or volumetric (bulky but light products), whichever is higher.
Some countries imposed a daily value limit for their import shipment, as such large orders may be split and shipped separately in order to comply with the countries' regulations.
As shipping charges reflect the latest rate adopted and may vary from time to time, we will not be able to notify you in advance. Your understanding is appreciated.
Due to various regulatory and business constraints, BWL and its shipping provider partners may not provide delivery to all countries in the world.
Additional Taxes, Levies and Duties
When making purchases from DR's Secret website, you agree that costs from additional taxes, levies and duties that may be imposed by the country of your shipping destination are to be borne by you. These extra costs are excluded from the purchase grand total amount. You are therefore strongly advised to clarify this matter with the authority in the shipment destination country prior to making any order.
Order Cancellation
When making purchases from DR's Secret website, you may cancel your order within 1 business day starting from the day you confirm the order. However a cancellation charge of up to 4% of purchase grand total may apply. The refund process may take up to 3 weeks to complete.
Risk of Product Loss and Confiscation
BWL strives to engage the service of professional and reliable shipping providers to deliver products you order from this website. However this does not guarantee you will eventually receive the products due to the risk of loss or confiscation. This risk is transferred to you after BWL ships out your order.
Estimated Shipment Arrival Time
Where applicable, BWL estimates and informs you the amount of time required for your shipment to arrive at your designated shipping address. Although BWL takes every best effort to ensure your shipment arrives on time, this is however not guaranteed. The timeliness of your shipment is still subjected to the custom clearance at the country of your shipping destination.
Disclaimer of Warranties and Limitation of Liability
DR's Secret website, all its contents, downloadable items, products and services sold or made available to you through this website are provided on an "As Is" and "As Available" basis. Unless otherwise expressed in writing, BWL makes no warranty of any kind with regards to the previous statement, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. BWL shall not be liable for errors contained on this website and for any incidental or consequential damages of any kind arising from using this website, all its contents, downloadable items, products and services sold or made available to you through this website.
Electronic Communications
You agree that electronic communications between BWL and you in the forms of emails and/or posted information on the website satisfy any legal requirement as they were in writing.
Applicable Law
By using DR's Secret website, you agree that the above Terms and Conditions of Use are governed by the laws of the country for which the site is operating. Any disputes arising from using of DR's Secret website shall be arbitrated by the court in that country.
Amendments to Terms and Conditions of Use
BWL reserves the right, at any time and without prior notice, to amend the Terms and Conditions of Use on the website. Please check the website for time to time to review the latest Terms and Conditions of Use.
